Privacy policy

1. Who we are

Bright Fly Toys is responsible for the personal information described in this policy.

• Contact for privacy requests: market@brightflytoys.com

2. What we collect

Inquiry form. When you send an inquiry, we collect the details you enter: your name, company, work email address, country or region, buyer type, estimated quantity, product of interest and message. We only accept an inquiry when you have ticked the consent box.

Server logs. Our web server keeps standard access logs for every page you request, including your IP address, the time, the page requested and your browser type. We use these logs for security and troubleshooting.

We do not collect payment details. Please do not send payment details, passwords or government identification numbers through the form.

3. How we use it

• To reply to your inquiry and send specifications, quotes, MOQ and lead time information.
• To keep a record of supply discussions with you.
• To protect the website from spam and misuse, for example with a hidden form field and rate limits.
• To investigate and fix technical problems.

We do not use your information for marketing unless you ask us to.

4. Legal basis (EU and UK visitors)

• Consent. You tick a consent box before sending an inquiry. You can withdraw your consent at any time by contacting us. Withdrawing consent does not affect processing that already took place.
• Legitimate interests. We process server logs to keep the website secure and to fix faults, and we process inquiries that you have chosen to send us.

5. Who we share it with

We share personal information only when needed to run the website, reply to you, or comply with the law:

• Our email provider, which delivers inquiries to our business mailbox.
• Our hosting provider. Our server is located in Singapore.

We do not sell personal information.

6. International transfers

Your information is stored on our server in Singapore, so it is transferred outside the country where you live if you are in the EU, the UK or elsewhere.

7. Cookies and third-party links

This website does not currently set cookies for analytics or advertising, and it does not load third-party scripts. The WhatsApp, Facebook and LinkedIn links take you to services run by other companies. Their own privacy policies apply once you leave this website.

8. Security

We use HTTPS, rate limits and a spam filter on the inquiry form. We limit access to the inquiry mailbox and the server to the people who need it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Children

Our products are designed for children, but this website is for business buyers. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

10. Your rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• have inaccurate information corrected;
• have your information deleted;
• restrict or object to our processing;
• withdraw your consent at any time;
• complain to your local data protection authority.

To use these rights, email market@brightflytoys.com. We may ask you to confirm your identity before we act on a request.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.